FAQ

faq

 


How much is shipping?

The cost of secure, fast delivery to anywhere in the Republic or Northern Ireland is €15.00 ex. VAT for 1-4 mats (depending on size). Mats can also be collected from our Offices in 55c Briarhill Business Park, Ballybrit, Galway. Top


How do I clean the logo mat?

Our logo mats are designed to be washed at temperatures up to 50ºC in domestic or industrial washing machines. You can also vacuum them, brush them, use pressure washers or regular carpet cleaners on them. Top


How much is a logo mat?

Our logo mats are available to both retail and trade buyers, and start from only €195.00 (ex. VAT and delivery of €15.00). For a quick quotation please Contact Us. Top


What sizes are available?

Our logo mats come in a range of standard sizes, and we can create logo mats up to 8m in length at widths of 85cm, 115cm, 150cm. Logo mats up to 6m in length can be created at a width of 200cm. Top

Our standard sizes are:

  • Our standard sizes are:

  • 60 x 85cm
  • 75 x 85cm
  • 85 x 115cm
  • 85 x 120cm
  • 85 x 150cm
  • 85 x 200cm
  • 85 x 300cm
  • 115 x 180cm
  • 115 x 200cm
  • 115 x 240cm
  • 115 x 250cm
  • 115x300cm
  • 150x200cm
  • 150 x 240cm
  • 150x300cm (recommend heavier 3mm backing)
  • 150 x 250cm (recommend heavier 3mm backing)
  • 200 x 200cm (recommend heavier 3mm backing)
  • 200 x 300cm (recommend heavier 3mm backing)


Is there a minimum order quantity?

We have no minimum order quantity – you can buy as few or as many logo mats as you desire. Top


How do I order a logo mat from you?

Once you have determined the size you would like, simply email us your artwork or an outline of your design and we will put together an A4 artwork proof to review. We will email the proof to you and then, if you are happy with the artwork, you simply sign the proof and return it to us by email/fax. We can begin manufacturing on your logo mat, which will take 7 working days to produce and deliver to you. Top


How can I pay for my logo mat?

Prepayment is required on all logo mat orders, and you can pay for your logo mats in a number of ways – credit card, bank transfer, cheque or PayPal. Top


Is the artwork included in the price?

Up to two artwork proofs are included in the cost of each logo mat. This allows for an initial artwork and then, if required, a further artwork with any amendments you wish to make. You will understand that, as artworks take time to produce, there may be an additional cost if multiple artworks are required – to help cover the designer’s time. To avoid additional artwork costs please try and give as much information as possible in the beginning so that we can create an artwork proof that reflects your expectations. Top


What file formats do you accept for artwork?

Your logo mat can display a logo, image or text. If possible, we prefer to receive logo artwork as a digital file, such JPG, TIFF or PDF. We also accept EPS, CDR, AI or bitmap files such as BMP, TGA and PCX.

If it is not possible to supply a digital file and you would prefer to send us a hard copy of your logo artwork, we can accept a high-quality computer print (on paper only) – please make sure it is as large as possible (up to A4 size). Avoid bending, folding, cutting, or writing on the image.

If you are unsure what to put on your logo mat we can help. Simply email us your brief or rough idea and we can advise you on what would work best for your mat. Top


Will my logo mat be non-slip?

All our logo mats are manufactured with our latest generation of 100% nitrile rubber backing so they are non-slip, ripple resistant and have excellent floor stability. The nitrile rubber backing also makes them strong and easy to handle. The backing does not stain and is resistant to grease, oil, fuel and chemicals.

There are two choices of nitrile rubber backing when creating your logo mat:

  1. Gripper backing reduces movement across carpeted areas
  2. Flat backing is ideal for smooth/hard floors such as wood, tiles, vinyl, cement etc

For larger logo mats we recommend choosing a thicker 3mm rubber backing to further increase weight and stability. Top


Can I place my logo mat at my entrance?

Here at LogoMats.ie we recommend that you avoid placing your logo mat directly at your entrance.This is because your logo mat will take too much soiling at your entrance, resulting in a grubby look which could damage your brand image

We advise you to think of your logo mat as an advertisement, rather than an entrance mat, and place it further inside your building or business, e.g. at your reception desk, waiting area, lobby, display, counter or till. Correct placing of your mat is vital as it will keep your logo mat clean, reducing maintenance and extending the mat’s useful life while keeping your brand image fresh. Top


Can I put a photograph on my logo mat?

Yes you can. We will need a high resolution image and your logo mat will need to be of adequate size – a minimum of 85 x 120cm, while 115 x 180cm is recommended. Remember that our logo mats are made from a tufted pile so very small detail, especially at a small size, could look blurry or unclear. If you would like to email us your image we can give you recommendations on how to turn it into a stunning logo mat. Top


Can I use any colours for my logo mat?

You can use any combination of colours on your mat, and there are 150 colours on our palette to choose from – not to mention the colours that can be created when you mix these colours together! However, from our experience we know that white or light colours will highlight stains, especially if you mat is placed near a main entrance, so we always recommend to our customers that they choose dark colours for the background and strong, contrasting colours for their logo and text. We think keeping it simple, with a combination of 2-4 colours will probably work best. If you go with a dark colour such as black, grey or dark blue for your background you will create a solid base that will help disguise everyday staining, ensuring your logo mat looks fresher for longer. Top


How thick will my logo mat be?

Our logo mats have a typical pile height of 8.5mm, with a border thickness of 2.1mm. Even with 3mm backing your logo mat will never be a greater depth than 12mm. Top


How heavy will my logo mat be?

Logo mats typically weight 2450gms per m². Top


What if something goes wrong with my logo mat?

Our logo mats are all made from high-quality fabrics and are printed using the latest technology. We do quality checks on every mat produced and if a quality issue arises we would of course offer a refund or replacement mat, as standard practice. Our logo mats come with a 5 year manufacturing guarantee.

Please be aware that once artwork has been agreed and signed for we manufacture the mat to the customer’s specification. We advise customers to preview their designs carefully prior to placing an order to avoid any disappointment when it arrives. Top